Policies
Terms of service, privacy, and returns & exchanges.
Terms of Service
By placing an order on this site you agree to the following:
Orders and pricing. All prices are listed in Philippine pesos (PHP) and may change without notice. Discounted "on sale" prices shown on the site are the prices that apply at checkout.
Stock. Adding an item to your cart does not reserve it. Stock is only guaranteed once your payment has been verified — if an item sells out before then, we'll let you know and cancel or adjust that part of your order.
Payment. Orders are paid manually via GCash. After checkout you'll get a reference ID and payment instructions; upload your receipt on your order page so we can verify it. Orders left unpaid for an extended period may be cancelled.
Handover. You choose meetup or delivery at checkout. For delivery, the shipping fee is shouldered by the buyer. For meetup, you and we agree on a time and place after payment is verified.
Accuracy. You're responsible for giving us accurate contact details so we can reach you about your order.
Privacy Policy
What we collect. When you check out, we collect your name, a phone number or Messenger name, an optional email address, your chosen handover details, and the payment receipt image you upload.
Why we collect it. Solely to process, verify, and fulfill your order — matching your GCash payment to your order, and contacting you to arrange delivery or meetup.
Receipt images. Payment receipts can show partial GCash account details. These are stored privately and are never publicly accessible — only site admins can view them.
Sharing. We don't sell or share your information with third parties. We don't currently use third-party analytics or advertising trackers on this site.
Retention. We keep order records for as long as needed for order history and support. Contact us if you'd like your information removed.
Returns & Exchanges
Wrong size or defective item. If an item arrives defective, damaged, or not what you ordered, contact us within 7 days of receiving it and we'll arrange a free replacement or exchange.
Refunds. We don't offer cash refunds. Exchanges or store credit are offered for the situations above.
How to start one. Message us with your reference ID and we'll walk you through the next step.